Performance Review Time!
Its Performance Time! Over the
past 20+ years, I've both gotten performance reviews and given them in many of
them too. As a manager, it’s something you do once per year. Sure, you
might do quarterly reviews or semi-annual reviews to make sure associates are
on track but everyone cares about the annual review. They are stressful
for both the associate and the manager. Everyone asks, why I didn't
exceed my goals and/or how does this impact my merit increase. Managers have to
make extremely tough decision to do what is best both for the organization as
well as to meet the budget guidelines we are given.
I’d first like to ask the question, do most
people even like getting their performance review? I suspect not.
I’m guessing most would just like to hear the merit increase and move forward.
Why? It’s probably because most performance reviews are so poorly given. I
admit, I’ve done it myself. Most performance
reviews seem to be rushed. We sum of a year’s review in under 30 minutes. Otherwise,
it appears your manager spent a total of 10 minutes on your review. The worst
might be glowing praise with an average rating. I’m sure everyone has had the
review where your goals at the beginning of the year never seem to align with
the projects you were given. As a manager, you absolutely shouldn’t surprise your
associate with their results. They don’t
have it easy, they sometimes get a new employee and then are responsible for
giving the performance review with limited knowledge of the employee. This
year, in an effort to #LearnGrowShare, I’ve attempted to do a better job.
This year, I listened to the following
podcasts from Manager Tools (https://www.manager-tools.com/) which helps to train managers to be more effective.
Manager Tools – Performance Reviews
- https://www.manager-tools.com/2006/01/delivering-the-performance-review-part-1
- https://www.manager-tools.com/2006/01/delivering-the-performance-review-part-2
- https://www.manager-tools.com/downloadable-forms
From my experience in this new process, it
doesn’t make it any easier. If anything, it was more work but following a
process and being prepared does reduce the stress and also gives the associate
the respect they deserve. Managers should
understand that it’s critical you take the time and focus on their successes
and opportunities for improvement. I’ll post all my notes on the manager
tools podcast in the future but here are the highlights:
- Pre-meeting
activities
- Develop a
core message to give the associate
- Rating
- Result
- Goals for
following year.
- What to
bring to the review
- How to
conduct performance review
These activities take time but I was rewarded
by being prepared when walking into the review, I had compiled a lot of
information to discuss with the associate. I had collected and prepared;
- Company
performance metric guideline
- Core message
for the associate
- Performance
Review w/accomplishments and opportunities for growth highlighted.
Associate is given copy 24 hours in advance of the review.
- Merit
increase timeline
- Merit
Increase showing % with new salary
- 360-Feedback
from peers (another Manager Tools podcast is on receiving 360-Feedback)
- Provided
high-level goals
I hope this helps you in your next
performance review. What have you done that works or has made you a
better manager in giving reviews? Let me know so we all can
#LearnGrowShare together.
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